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Employment

California

IT Support Specialist - Santa Fe Springs, CA


Full Time - 1 Opening(s)

Duties and Responsibilities:  • Serve as the primary point of contact for customers seeking technical assistance either in person, over the phone, or via email   • Diagnose and resolve basic technical hardware and software issues  • Perform Windows Updates and Patching as well as proactive maintenance • Perform desktop, printer, network troubleshooting and support both in-house and remotely • Direct unresolved issues to the next level of support personnel  • Record events and problems and their resolution • Identify and suggest possible improvements on procedures • Stay current with system information, changes, and updates • Other projects and duties as directed by management 

 

Qualifications: • Bachelor’s in IT, Computer Science or relevant work experience  • Minimum 2 years working in an IT support capacity  • Knowledge of Windows desktop (Win 7-10) and server (2008-2016) OS required  • Knowledge of MS Hyper-V, Active Directory, anti-virus software, file share server management, VOIP systems  • Working knowledge of networking and network administration such as IP addressing, DNS, DHCP, etc.  • Customer service oriented and able to handle multiple tasks  • Proficient in general computer skills (MS Office, PDF, Visio, Access, web browsers, etc.)  • Excellent written and oral communication skills  • Knowledge of MS Office 365 preferred, MS D365 knowledge a big plus 

 

 

Apply to:

El Monte RV

12818 Firestone Blvd.

Santa Fe Springs, CA 90670

 

Fax to:  562-404-4846

Email to:  apply@elmonterv.com
or apply in person at the address listed above



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