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Employment

California

IT Support Specialist - Santa Fe Springs, CA


Part Time - 1 Opening(s)

JOIN OUR TEAM!
Part time/remote IT Support Specialist

Wage: $20 - $26 DOE

 

Duties and Responsibilities

· Assist in the support of users seeking technical assistance either in person, over the phone, or via email

· Diagnose and resolve basic technical hardware and software issues

· Perform Windows Updates and Patching as well as proactive maintenance

· Perform desktop, printer, network troubleshooting and support both in-house and remotely

· Direct unresolved issues to the next level of support personnel

· Record events and problems and their resolution

· Identify and suggest possible improvements on procedures

· Stay current with system information, changes, and updates

· Other projects and duties as directed by management

Qualifications:

· Minimum 2 years working in an IT support capacity

· Knowledge of Windows desktop (Win 7-10) and server (2008-2016) OS required

· Knowledge of MS Hyper-V, Active Directory, anti-virus software, file share server management, VOIP systems

· Working knowledge of networking and network administration such as IP addressing, DNS, DHCP, etc

· Customer service oriented and able to handle multiple tasks

· Proficient in general computer skills (MS Office, PDF, Visio, Access, web browsers, etc)

· Excellent written and oral communication skills

· Knowledge of MS Office 365 preferred, MS D365 knowledge a big plus

· Bachelor’s in IT, Computer Science or relevant work experience

Physical Requirements:

· Ability to occasionally work a flexible schedule that will require some evenings and weekends as needed.

· Regularly required to sit; stand; walk; use hands to manipulate, handle or feel; reach with hands or arms; and talk or hear.

· Occasionally required to climb or balance; stoop, kneel crouch or crawl; and smell.

· Ability to lift up to 50 lbs.



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