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RV RENTAL TRANSFER INFORMATION


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RV Rental Transfer Information

 

 

New:

Shuttle Transfer Fee (STF): Due to increased insurance and fuel costs, starting 01 November 2010, El Monte RV will charge a modest per person fee for the shuttle transfer service to and from selected locations.

Shuttle Transfer fee (STF): $15 per person / per direction

o Please continue indicating at the time of booking how many persons will be traveling.

o Rental Pick-up: El Monte RV will charge the $15 / person fee at time of rental pick up for those clients who were transferred to the office by El Monte RV’s shuttle service.

o Rental Return: Upon client’s return the STF will be charged to those clients transferred to the airport or designated hotels in an El Monte RV shuttle.

Transfer: Pick Up

Locations:

o Transfer for a fee is available at the following office only: Los Angeles/Santa Fe Springs (LAX), San Francisco/Dublin (SFO), Las Vegas (LAS), New York/Linden (NYC), Orlando (MCO), Ferndale/Bellingham (YVR), Dallas/McKinney (DFW).

Contact number:

o Client must call rental office no later than 9:30 AM the morning of motor home takeover to schedule pick up time and confirm hotel entrance.

o Under no circumstances should clients arrive at any office unannounced.

Transfer time:

o Shuttle arrives between 10:00 AM and 2:00 PM at designated hotels only.

o Note: Delays may occur during peak season, certain holiday or heightened security periods. No refunds are given for transfer delays.

o Vancouver (YVR) transfer:

§ Pick up from specific Vancouver airport area hotels only.

§ Pick up time after 12:00 pm.

§ Standard STF will be charged.

§ US Border Crossing Fee of $6 per person is required at the border. Clients should be aware that a visa to enter the United States may be required.

§ No transfer is offered for the downtown SEATTLE or SEATAC Airport areas.

 

Transfer: Return

Locations:

o Return transfer is provided for a fee at the following office only: Los Angeles/Santa Fe Springs (LAX), San Francisco/Dublin (SFO), Las Vegas (LAS), New York/Linden (NYC), Orlando (MCO), Ferndale/Bellingham (YVR), Dallas/McKinney (DFW).

Transfer time:

o Shuttle departs rental station between 8:00 am and 1:00 pm.

o Vancouver (YVR) transfer:

§ Transfer Shuttle departs the Ferndale/Bellingham (YVR) rental office at approximately 10:00 am.

§ The standard STF will be charged.

§ Due to increased security and traffic, delays crossing into Canada are possible. El Monte RV is not responsible for any refunds of any type as a result of border crossing delays.

§ No transfer is offered for the downtown SEATTLE or SEATAC Airport areas.

Self-Transfer:

Takeover scheduling:

o Clients providing their own transportation at their own expense need to call the rental office on the morning of scheduled pick-up to arrange a vehicle pick-up time and be at the station no less than 1 hour before station’s official closing time.

o Under no circumstances should clients arrive at any office unannounced.

Takeover time:

o After 1:00 pm, even if clients arrive earlier; subject to vehicle readiness.


Same Day Flight Arrival

Clients may only collect the motorhome on the same day that their flight arrives if . . .

1. They call the rental office after arrival to arrange a vehicle pick-up time.

2. Clients provide their own transportation at their own expense. El Monte RV does not offer transfer service for same day flight arrival.

3. They arrive at our rental station no less than 1 hour before station’s official closing time.

Please remember to take potential flight delays, customs, baggage claim and traffic into account before deciding to collect the motorhome on the same day that the flight arrives. Whether the flight is domestic or international, the requirements regarding Same Day Flight Arrival are the same.

 

 


 

 

 

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