You must call the branch number 2 days before your rental to schedule a pickup time. 

Pick up times are after 1pm during weekdays and depends on location to location on weekends (contact your pickup location for weekend pick up hours). Please allow 1-2 hours for pick up procedures.

If your pick-up date is on a day where the branch closes early, you will be required to schedule a morning pick-up time.

The main renter and all additional drivers have to be present on pickup of the motorhome.

Yes, at selected locations. Parking is $15 per night. Not every location has overnight parking for renters available, so please call-in advance to check. If you choose to leave your vehicle, it is at your own risk. We have a Vehicle Storage Agreement Form for you to fill out, so we are not liable.

Unfortunately, we cannot accommodate after-hours pick-ups. Renters arriving after-hours will be required to pick up their RV the next day the office is open.

Sorry, no refund for early returns or late pick up.

Yes, there is a $1,500 security deposit which is due at pick up. The security deposit must be paid by credit card in the primary renter’s name.

Yes.  Current passport or "Real ID" are required, and if you're travelling to Mexico, you must purchase our Mexico Auto Liability Insurance (MALI).  Please be advised that in the unlikely event of a breakdown in Mexico, that Roadside support is not available while in Mexico. In addition, there are certain parts of Canada that do not provide assistance.

Required for vehicles travelling across the border into Mexico. Insurance must be obtained through El Monte RV for the specific dates that the motorhome will be in Mexico.

$22 per night

$750 if pick-up is at Las Vegas. Standard payment elsewhere.