You must call the branch number 2 days before your rental to schedule a pickup time. 

Pick up times are after 1pm during weekdays and depends on location to location on weekends (contact your pickup location for weekend pick up hours). Please allow 1-2 hours for pick up procedures.

If your pick-up date is on a day where the branch closes early, you will be required to schedule a morning pick-up time.

The main renter and all additional drivers have to be present on pickup of the motorhome.

Yes, El Monte RV permits towing, however the following limitations apply. Please review carefully and adhere to these restrictions regarding towing. 

• Object being towed cannot weigh more than 1,500 pounds maximum. Small utility, motorcycle (capacity of 2 bikes) and single axle enclosed trailers no larger than 5ft x 8ft are usually less than 1,500 pounds.  
• Only one object may be towed at a time and the combined length of motorhome and object being towed cannot exceed 65 feet.  Towing is allowed with all unit types, except for the class B.  
• NO towing for one‐way rentals.  
• Towing fee is $25 per night.  
• Our motorhomes are equipped with a 2" x 2" square receiver and Bargman 7‐way plug. Customer will need to provide the ball & mount and plug adapter for the towed object. We neither carry nor provide the ball & mount or adapter, nor do we assist in the rental of these items.  
• IMPORTANT: El Monte RV provides no collision or liability insurance nor VIP coverage for damage to the towed object or third-party injury or damage inflicted by the towed object, under any circumstances

Yes, at selected locations. Parking is $15 per night. Not every location has overnight parking for renters available, so please call-in advance to check. If you choose to leave your vehicle, it is at your own risk. We have a Vehicle Storage Agreement Form for you to fill out, so we are not liable.

Unfortunately, we cannot accommodate after-hours pick-ups. Renters arriving after-hours will be required to pick up their RV the next day the office is open.

Sorry, no refund for early returns or late pick up.

Yes, there is a $1,500 security deposit which is due at pick up. The security deposit must be paid by credit card in the primary renter’s name.

Travel in summer months and/or in extreme temperatures can strain motorhome systems such as roof and dash air conditioners, generator and refrigerator. We maintain our motorhome fleet to accommodate all weather conditions; however, clients should be made aware that performance of motorhome systems under extreme conditions cannot be guaranteed. Roof A/C units will only cool the interior of the motor home up to a maximum of 20 degrees cooler than the outside temperature.

We require that all units be returned in a clean condition. Failure to do so will result in a $50 per hour cleaning fee which will be assessed upon return should the unit be unclean.

$750 if pick-up is at Las Vegas. Standard payment elsewhere.