Frequently Asked Questions

A card down-payment is required and is non-refundable if cancelled, applied to the contract. Full balance is due at least 7 days before pickup. Cancellation within 48 hours is free when booking is more than 8 days away. Minimum cancellation fee is $300. Different refund penalties apply from 8 days, 7-4 days, and 3 days or less before departure.

Yes, changes may be possible during the trip. Changes may require additional miles and a one-way drop fee. One-way fees vary by drop-off location and fleet availability, typically $200-$750, and may be higher in some cases. Contact Customer Service as early as possible.

Yes, changes to RV type may be possible based on availability. Changes may result in additional costs and should be confirmed with Customer Service.

Bookings made and cancelled within 48 hours are free of charge if intended travel is more than 8 days away. Otherwise, the reservation deposit/down payment is not refundable.

Contact Reservations to see if an extension is possible based on availability. There is no refund on unused rental nights if returning early.